Customer Service and Support
Country Flooring Code of Practice.
- We conform with the requirements of the Data Protection Act, 1998.
- We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
- We do not send random marketing emails to personal email addresses (spam).
- We will not e-mail you in the future unless you have given us your consent.
- We will give you the chance to refuse any marketing email from us or from another trader in the future.
- The type of information we will collect about you includes:your name, address, phone number, email address, credit/debit card details.
- We will never collect sensitive information about you without your explicit consent.
- The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
- The personal information which we hold will be held securely in accordance with our internal security policy and the law.
- If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
- We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
- If you have any questions/comments about privacy, you should email us.
Law and Jurisdiction
- The Contract shall be deemed to be made in England. All Contracts made between Tile-Style and the Customer shall be governed by the laws of England and any dispute arising therein shall be subject to the sole jurisdiction of the English courts.
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