Delivery
- Deliveries are made by courier between 8am & 6pm. Deliveries are to kerbside only, due to insurance restrictions it is not possible for couriers to carry goods into the home. Please ensure you have the correct help available. Extra charges will be levied for second or subsequent attempted deliveries.
- Requests for estimated delivery time on the day of delivery are strictly at the courier’s discretion. Countryflooring.co.uk cannot be held responsible for delivery times.
- No liability can be accepted for costs incurred due to late delivery or damage, we advise that you receive all goods & check them before booking installers
- On receipt All goods must be inspected immediately, before the courier leaves, this means any tubes should be opened to check trims and visually checking all packaging (but not opening), any damage must be reported to the courier immediately by making a note on the delivery note, failure to mark the delivery note as Damaged Goods will mean NO Claims for damaged or missing goods can be accepted. Signing for goods as ‘Not Inspected’ cannot be accepted and shall be deemed as the goods being signed as in good condition.
- Standard delivery is within 3 working days on stocked products. Free delivery is offered on total orders over £350 + VAT. Delivery charges on orders under £350.00 + VAT start from £20 for Amtico products and £29.95 for other products. Solid Wood Deliveries and deliveries to the Highlands and Islands will have extra charges.
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